Payroll Outsourcing

1. Info8dge staff will maintain time and attendance, HR and payroll information in the application software at either local premise, i.e. Info8dge offices or at client's offices and enter into payroll variable payments and deductions described in A.2.

2. At agreed cut off times, Info8dge will process the payroll providing services described in A.2.

These include but are not restricted to
  • Generate Payslips.
  • Preparing the bank file.
  • Prepare an agreed set of monthly reports e.g. monthly variance reports, audit trails, payroll 
        register  and highlight exceptional cases and work with Client's to resolve them.
  • Prepare CPF PAL returns.
    •


    A.2 Payroll Processing Service Description
    This Section defines some of the roles and responsibilities of both the Client and Info8dge with respect to the relevant payroll processing services to be provided.

    No Service Element Description / Additional details
    1 New Hire Processing
    • All New Hire information (HR related) will be maintained by Client.
      •
    • All payrolls related information will be maintained by Info8dge.
      •
    2 Termination Processing
    • Client provides termination information from Resignation Acceptance Letter to Info8dge payroll master.
      •
    • Info8dge payroll master will perform computation required for:-
      •  - Special payments or recoveries as detailed in the Resignation Acceptance Letter.
    • Perform computation of CPF refund/short fall as per A.2, point 15
      •
    3 Manual Payroll Payment
    • Manual payment made outside the system will be billed separately. More work is required for such cases. In addition to computation, CPF reporting etc. Payroll masters have to capture these transactions into the system for tax reporting and tracking purpose.
      •
    4 Termination Processing (Foreigner)
    • For resignation of foreign employees, Client will provide information to Info8dge payroll master to compile Form 21.
      •
    • Holding of salary and release of salary will be done by Client.
      •
    5 Termination Processing (Retrenchment)
    • Retrenchment processing is outside the scope of this SLA and subject to the rates in Schedule B.
      •
    6 National Service Claims
    • Info8dge payroll master will complete the detail NS claim forms for employees who are on reservist.
      •
    7 Stop Bank Deposit after Payroll Run
    • To regenerate Bank file with necessary changes.
      •
    8 Overtime, Meal allowances and other claims
    • All payroll transactions (e.g. OT payments, claims) are provided in Orisoft's excel file format.
      •
    9 Employee Data Changes
    • For personnel status change e.g. from levy to SPR, non-union to union or vice-versa, promotion, transfers, shift codes, ad hoc salary adjustments etc.
      •
    10 Payroll Setup Maintenance (New pay codes)
    • Client will provide the changes in writing (in agreed format) to Info8dge payroll master and clearly stating the effective date of change.
      •
    • Info8dge payroll master will ensure changes are updated to the payroll system.
      •
    11 Monthly Payroll Run
    • A master payroll schedule proposed by Info8dge and endorsed by Client will be published on a monthly basis.
      •
    12 Supplementary Run (if required)
    • As per A.2, point 11.
      •
    • For payroll adjustments, the reconciliation will be done between Payout detail/summary reports and Source records.
      •
    13 Monthly CPF Contribution
    • Produce CPF files for Client to submit to CPF board.
      •
    14 Compute CPF refund or Short Falls
    • CPF refund or short fall will be done at the end of year or when employees leave the company.
      •
    • Info8dge payroll master will compute the amount, complete the necessary documents. (CPF Refund application form - ES/CAPR)
      •
    • Client HR will handle all interfaces between employees and CPF boards.
      •
    15 Audit
    • Client HR will be the direct contact point of Auditor.
      •
    • Info8dge payroll master/consultant will work with users to compile information required by the auditor.
      •
    For additional information, contact us



    		  

     

     

     

     

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